CHECKLIST IS NOT APPEARING IN THE APP
This article helps you understand why a checklist is not visible in the mobile app and how to fix it.
Modeeri
Last Update 6 bulan yang lepas
Common reasons
A checklist may not appear if:
• It is not assigned to your role.
• The checklist start time has not been reached yet
• The checklist duration has already ended and expired.
• Another user has already claimed it
• It is not assigned to your role.
• The checklist start time has not been reached yet
• The checklist duration has already ended and expired.
• Another user has already claimed it
What to check first
Ask the following in order:
- Is the checklist assigned to the correct role or user
- Is the current time within the checklist start and expiry window
- Has another user with the same role already started it
Good to know
Checklists only appear during their active time window.
If the checklist duration is still active, it should appear automatically.
If the checklist duration is still active, it should appear automatically.
What to do next
If the checklist should be visible but is not:
• Contact your Branch Manager or Admin
• Ask them to review role assignment and timing settings
• Contact your Branch Manager or Admin
• Ask them to review role assignment and timing settings